"We felt like Pyramid actually cared about our HVAC needs."
Pyramid came out originally to fix an HVAC timer/clock problem that another local company had been unable to resolve for us. Matt from Pyramid quickly and expertly resolved the problem. He also provided advice and instructions to educate us about our unique system. Pyramid was helpful and professional. Due to the excellent service, we had Pyramid return to address our incredibly noisy furnace/air duct problem. A few short weeks later, and for a cost-effective price, we now have a *new fresh air grille, an *insulated* furnace base, and an *insulated* rigid duct. All three of these measures significantly reduced the noise from our loud HVAC system. Finally, peace! Other companies were unable to identify any cost-effective corrective measures. Most importantly, from the office receptionists to the tech, we felt like Pyramid actually cared about our HVAC needs. We will definitely be sticking with Pyramid from here on out.