Heating & AC Services - Call Us 24/7
Back to Top

Our Reviews

  • Professional, efficient and got the installation done in about 3 hours.
    Had a 3-ton central AC unit installed in my house earlier this week. The person who gave me the quote came to my house, was professional and produced a reasonable bid via email later in the day. The two technicians who did the installation a few days later were professional, efficient and got the installation done in about 3 hours. (They had originally told me that it could take as long as 5 hrs.) The unit is working well thus far.

    - Herbert M.

  • Please call them, you won't be disappointed.
    I just can't say enough about the high quality of service both from the office of Pyramid to the technician Clay at our home. Clay fixed what another company took over a month to break and left us without heat for over a month. If you need a company with great service upfront and Tech's like Clay working on your issue, please call them, you won't be disappointed.

    - Dale V.

  • This is the kind of company I wish I could call for all my home repair projects.
    After getting quotes of about $4000 to replace our aging furnace from two other companies Pyramid's guy pointed out that our furnace was still under warranty. They completed major parts replacements almost immediately and we never saw a bill. This is the kind of company I wish I could call for all my home repair projects.

    - Chris R.

  • Friendly professional who is punctual and gets the work done as advertised.
    For the fourth year, at our request, Deon of Pyramid Heating and Cooling completed the annual furnace and heat pump maintenance program under our two-year maintenance contract with Pyramid, which includes changing the air cleaner filter. We're now assured the heating and cooling system are working efficiently for the upcoming winter season. As usual, Deon did a bang up job. We highly recommend Pyramid Heating & Cooling and also Deon, a friendly professional who is punctual and gets the work done as advertised. Thanks, Deon.

    - John V.

  • The service has always been top notch.
    The tech's at Pyramid have always been extremely professional and today was no exception. While I've had a lot of issues with the AC unit Pyramid installed, some of that attributed to the builder of my home, the service has always been top notch. I now have AC restored in time for the next heat wave!

    - Mike Z.

  • Well, we used this company again & guess what!?!? Still great service.
    Well, we used this company again & guess what!?!? Still great service. Spencer introduced himself as I opened the door, friendly, did a great job. Will certainly use them again.

    - Tracy Y.

  • Extremely happy, and very confident in recommending pyramid to others.
    Fantastic, reliable company. they installed our tankless water heating years ago--specifically for heating the water throughout the house as well as our radiant floor heating. they guided us with which model to buy for our needs, and then gave us a very satisfactory experience. wonderful product and they even left that corner of the basement cleaner than before they started. this time they came for an overdue regular cleaning of the system. quick to schedule, on time, and friendly serviceman. extremely happy, and very confident in recommending pyramid to others.

    - Emilia S.

  • I felt I could trust him!
    As always a very experienced Tech, professional, made sure he had booties on when coming into my home explained what he did good manners and most importantly, I felt I could trust him! I have used this company for over five years for yearly maintenance and would always recommend them from the office staff to the Techs!

    - Phyllis F.

  • We felt like Pyramid actually cared about our HVAC needs.
    Pyramid came out originally to fix an HVAC timer/clock problem that another local company had been unable to resolve for us. Matt from Pyramid quickly and expertly resolved the problem. He also provided advice and instructions to educate us about our unique system. Pyramid was helpful and professional. Due to the excellent service, we had Pyramid return to address our incredibly noisy furnace/air duct problem. A few short weeks later, and for a cost-effective price, we now have a *new fresh air grille, an *insulated* furnace base, and an *insulated* rigid duct. All three of these measures significantly reduced the noise from our loud HVAC system. Finally, peace! Other companies were unable to identify any cost-effective corrective measures. Most importantly, from the office receptionists to the tech, we felt like Pyramid actually cared about our HVAC needs. We will definitely be sticking with Pyramid from here on out.

    - Harmony B.

  • Wouldn't think of using anyone else.
    Great service, from the dispatchers to the technicians! Wouldn't think of using anyone else.

    - Becky D.

  • I'm very happy with my choice and the work they've done.
    My entire interaction with Pyramid was fantastic. The gentleman who came to the house to give me a quote worked with me to figure out what would work best for my space and helped me understand what my options were. I got a call soon after from Pyramid to set up the installation, and they called back the next day when an earlier appointment opened up. The guys who took care of the installation did a great job and talked to me about the operation and features of the system. The followup from the company has been great too. I'm very happy with my choice and the work they've done.

    - Ron M.

  • The service was excellent (as always).
    The service tech arrived ahead of time. We were called by their service dept that due to power outages at some of their earlier customers that day, they were unable to do any work and if we were available, they could come early. That was nice as the service call was originally scheduled for 2 pm and they were now there at 12noon. The service was excellent (as always). Pyramid did the initial installation in our home and we are very comfortable with the quality of their work. They fully understand our systems (since they sold them to us and installed them) and know how to keep them running at top performance. Been in our house for 10 years and everything is running great. If you have Carrier equipment, I cannot recommend them enough. I don't know how well they know other furnace/AC brands, but they know Carrier inside and out.

    - David P.

  • A unique personal approach.

    Video Testimonial

    - Kristin R.

  • I highly recommend Pyramid.

    Super professional from quote to completion. Everyone I dealt with was informative, knew their stuff and gave us great advice. They were not the most expensive quote, and they didn't try to oversell or upsell us. Buying a water heater isn't the most exciting thing in the world, but if you need one, you want to get the best solution for a good price. They also installed it quickly. I highly recommend Pyramid.

    - Michele T.

  • Polite, professional, and just really nice men and women.
    I continue to be impressed by Pyramid. From the initial estimate to the original installers, the office staff, and the technicians who come to service our split, we've had nothing but excellence. Polite, professional, and just really nice men and women. I have no hesitation to recommend them publicly, and I'm disappointed in myself that I forgot to do this after the installation. Better late than never I suppose, and if you're intending to get AC and heating in your home give Pyramid a chance to impress you as well.

    - Benjamin J.