“I called Pyramid after hours and I was quickly connected to a real person. The operator told me that a technician would call me. Within minutes, I received a call from Jesse Youngs. Jesse let me know he would be over right away. Through adverse weather, Jesse drove from east Bend to Redmond. He assess the situation and had my furnace running again. He told me someone from Pyramid would follow up on Monday. Thank you Jesse and Pyramid Heating and Cooling.”
- Merced F.