“Deon did an excellent job as always and answered all my questions. I appreciate having a technician that I can trust.
His experience and customer service is very much appreciated!”
- Sally R.

“Troy was very nice and very thorough and very knowledgeable He took a lot of time explaining everything to me. I would recommend him for all types of heating and cooling needs”

- Jeff S.

“We had pyramid install our system several years ago, and since then, we also have them do general maintenance to make sure everything runs smoothly. The service has always been great no matter who comes out!! The ease of making an appointment is also been wonderful. Personally we wouldn’t trust anyone else with our system!!! Thank you to everyone!! Longtime customers!!”

- Ken K.

“If your technician keeps parking his dirty eyesore work truck with tag 372 LRJ on our street we will get community HOA involved. As homeowners we will not ever use your company's services based on this technicians inconsiderate behavior. He is very noisy when leaving during very early morning hours, waking our pets and young children, and is always smoking strong smelling dope which is forbidden by HOA and by his property management. Thanks for your help with this.”

- Ken C.

“The service was great and the technician answered the questions I had about the heat pump system. In the future I would like to have Deon do my service maintenance. He was courteous, and explained what he was going to do prior to his work as well as answering my questions. He was the best technician I've had to do maintenance at my home.”

- jay d.
Response from Pyramid Heating and Cooling

Thank you so much for the wonderful feedback! We’re thrilled to hear that Deon took the time to explain the work, answer your questions, and make sure you felt comfortable with your heat pump system. We’ll be sure to share your kind words with him—he’ll be happy to know his care and communication made such a great impression. We truly appreciate your trust in Pyramid Heating & Cooling and look forward to taking care of your home for years to come!

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